Hotelrezeption

Everything you need to know about your stay at the Hotel Esperanto


Have you another questions for us? Write to us or call us!

Departure

Our rooms are available to you until 11.00 am on the day of departure. Please arrange a later departure time where required. In addition to cash or EC card, we also accept Amex / Visa / Euro / Master credit cards.


Adapter / charger

Need an international adapter or a charger for your mobile phone? A range of adapters and chargers can be borrowed at the hotel reception.


Arrival

Our rooms are available to you from 3.00 pm on the day of arrival.


Arrival by car

Fulda is served by two autobahns (A7 and A66) and two trunk roads (B27 and B40). Head towards Fulda Innenstadt and then follow the "Kongresszentrum" signs on Zieherser Weg to Esperantoplatz. Enter "36037 Fulda, Esperantostraße" in your GPS.

Park for 8.00 euros per car per day in the hotel's own multi-storey car park (video-monitored) opposite the hotel.


Arrival with Deutsche Bahn

Fulda ICE railway station is just 150 metres from the hotel. We are just a 2-minute walk away.


Telephone calls

The hotel switchboard can be reached on +49 (661) 2 42 91-0. From our rooms, the switchboard can be reached on 9000. We will be happy to direct incoming calls to your room.


Chemist

We will be happy to bring you non-prescription medicines. Please contact our hotel reception regarding this. The nearest chemist is approximately 500 m away.


Packages

Our current packages can be found here.


Doctor

We will be happy to arrange a doctor for you on request. Please contact our hotel reception regarding this.


Excursions

For information about the attractive Baroque city of Fulda and sights in the surrounding area please see the page activities.


Baby cot

Are you travelling with an infant? We will be happy to provide you with a cot for the duration of your stay. Please ask about this when making your reservation or contact our hotel reception.


Bathroom stool

Should you require a stool in the bathroom, please ask about this when making your reservation or contact our hotel reception.


Beauty & spa Esperanto

Our Beauty & Spa Esperanto welcomes you daily from 10.00 am to 11.00 pm. The extensive range of wellness offers can be found on the page wellness. For appointments and further information please contact us on +49 (661) 2 42 91-9201.


“Rustico” beer bar

Draught beer, hearty meals (12.00 - 11.00 pm) and a rustic ambience. On Fridays and Saturdays the beer bar is a place of cosiness, hops and malt.


Flowers

We will be happy to order flowers for you. Please contact our hotel reception on +49 (661) 2 42 91-0


Boutique

A small boutique with gifts is situated next to our hotel reception on the ground floor. Further souvenir or quality gift items are on display in the showcases along the 1st floor.


Books

A bookshop is located at the main station, approximately 150 m from the hotel. Here you can also obtain international newspapers and journals.


Ironing service

We will be happy to take in clothing for ironing at our hotel reception (there is a charge for this).


“Piazza D´Oro” café bar

Our coffee bar with its international coffee specialities, range of teas and various cakes is open in the hotel lobby on Fridays and Saturdays from 10.00 am to 7.00 pm.


Cardio fitness

(Currently closed)

At the Beauty & Spa Esperanto on the 1st there are five cardio training machines available from 9.00 am to 11.00 pm.


Roof terrace

Our Mediterranean roof terrace is situated on the 6th floor, next to the "Toro Negro" grill restaurant. In addition to the fantastic views, here you can enjoy the evening with culinary offerings and a wide selection of wines, draught beer and other beverages. The terrace is open daily in the summer months from 6.00 pm, weather permitting.


Express check-out

We will be happy to send you an invoice after your stay. The corresponding form for this service is available from the hotel reception.


Bicycle hire

Bicycles for excursions can be hired from the hotel reception on request (there is a charge for this).


Celebrations

For celebrations, anniversaries, birthdays and other occasions our service team will be happy to assist you on +49 (661) 2 42 91-0.


Church services

Please ask about the times of church services at the hotel reception.


“Toro Negro” grill restaurant

This comfortable and exclusive grill restaurant is situated on the 6th floor. Rodizio means "slow, tranquil flow". Enjoy specialities from the roasting spit; lavish side dishes and homemade desserts round off this culinary voyage to South America. Brazilian flair daily from 6.00 pm. For table reservations please call +49 (661) 2 42 91-0


“El Jardin” main restaurant

Our El Jardin main restaurant is located on the ground floor, opposite the hotel reception. Here we serve an extensive breakfast Mondays - Fridays from 6.30 to 10.00 am and Saturdays, Sundays and public holidays from 6.30 to 10.30 am, lunch from 12.00 to 2.00 pm and dinner from 6.00 to 9.30 pm.


Housekeeper

Our housekeeper can be contacted via the hotel reception. We will be happy to receive your requests on +49 (661) 2 42 91-0


Dogs

You are welcome to bring your dog with you. We will reserve a Comfort room for you on the ground floor with terrace and access to the garden (no higher category is available for booking). The surcharge per dog is 15.00 euros per night (without food). Please note that dogs are not allowed in any public areas and restaurants. Thank you for your understanding.


Hygiene concept

Your health and that of our staff is our utmost priority. We would therefore like to show you an extract from our comprehensive hygiene concept, with which you can feel secure and enjoy your stay with us to the full: Show hygiene concept.


Internet

As a guest of the hotel, we offer free wifi in the hotel room as well as in public areas.


Discounts for children

Discounts for children in the parental room: 0 - 5 years free of charge.


Pillows / duvet

All rooms are equipped with anti-allergy bed linen. Should you require additional or different pillows / duvets, please inform the hotel reception of this when making your reservation. You can choose between down pillows, foam neck pillows or foam bolster, as well as duvets with down filling.


Cosmetics

The cosmetics area of Beauty & Spa Esperanto looks forward to your visit. You are welcome to call us on +49 (661) 2 42 91-9201 to arrange a wellness appointment. Various cosmetic items are available in the wellness shop of our Beauty & Spa.


Laptop / tablet

Do you require a laptop or tablet for a while? We will be happy to provide you with a device during the course of your stay (there is a charge for this).


Late check-out

See departure.


Minibar

A selection of drinks & snacks can be found in the minibar of our hotel rooms.


Emergency

We are available for you around the clock in the event of emergencies. Please contact our hotel reception. We will take care of the rest.


“Buena Vista” panorama bar

Our cocktail bar above the rooftops of Fulda on the 6th floor is open daily from 6.00 pm. The large selection of cocktails, wines and drought Pilsener together with the unique view combine to make a pleasant and unforgettable end to the evening. Whether you prefer sweet or fruity, there is something here for every taste...


Parking

Our 450-space car park is located on the opposite side of the road. We charge 8.00 euros per day (24 hours) for car parking spaces. Naturally, the parking charges can also be invoiced together with your hotel bill. A further 1,600 parking spaces are available in the direct vicinity of the hotel.


Radio

The flat screen televisions in our hotel rooms feature a radio function.


Umbrellas

We will be happy to lend you an umbrella. Please contact our hotel reception directly.


Laundry

We will be happy to take care of your laundry (there is a charge for this). Please deliver your laundry to the hotel reception by 9.00 am, then you will receive it back on the same day (Mondays - Fridays).


Complaints

You can submit your proposals for improvements and concerns to the hotel reception at any time. Our hotel management is also happy to discuss these with you during business hours.


Safe

An electronic room safe is located in our hotel rooms. The insured amount for locked valuables amounts to a maximum of 1,500.00 euros. In addition, you may also hand your valuables in at the hotel reception for safekeeping in the hotel safe.


Sauna & solarium

(Currently closed to day guests)

The Beauty & Spa Esperanto on the 1st floor offers an exclusive wellness experience on over 4,000 m², with indoor and outdoor saunas and much more. Opening hours Sunday to Thursday 10.00 am to 6.00 pm, Friday to Saturday 10.00 am to 10.00 pm.


Swimming pool

Information on equipment, opening hours, tickets, hygiene and distancing rules as well as admission prices can be found on the homepage of RhönENERGIE Fulda at https://re-fd.de/schwimmbaeder/stadtbad-esperanto.


Brine bath

(Currently closed to day guests)

The elegant 10 x 10 m brine bath of the Beauty & Spa Esperanto can be reached via the entrance to the wellness area on the 1st floor as well as via the Stadtbad Esperanto, or follow the signs for Spa Wellness Ressort in the hotel corridor. Well-earned relaxation is thus in easy reach. Opening hours: Sunday to Thursday 10.00 am to 6.00 pm; Friday, Saturday and public holidays 10.00 am to 10.00 pm.


Sport

You can take advantage of a range of sporting activities in the area. Information on the individual sporting activities can be found at reception.


Cancellation

Individual reservations (not conferences, congresses, seminars etc.) can be cancelled free of charge up to 1 day before arrival. Packages with wellness applications and / or half-board etc. can be cancelled free of charge up to 3 days before arrival. For arrivals after 6.00 pm we recommend securing the reservation with a credit card.


Taxi

We will be happy to order you a taxi to the hotel. Please contact our hotel reception.


Telephone

A telephone is available in our hotel rooms for your use. One unit costs 0.25 euros. For an external telephone connection please dial “0”. The number for your hotel room is: +49 (661) 2 42 91 + room number. For direct connections from room to room simply dial the corresponding room number.


Terrace

During the summer months and when the weather is fine, during daylight hours you can make use of our terraces in the main restaurant “El Jardin” and our rooftop terrace on the 6th floor. There is a terrace on the conference floor for the use of our conference guests.


TV programmes

The current list of television programmes can be found in the magazine “TeleMonat" in our hotel rooms.


Wake-up call

A personal wake-up call can be arranged for the desired time by telephoning the hotel reception.


“Bodega” wine bar

(Currently closed)

Our Bodega wine bar in the basement of the Rustico beer bar can be opened for you on request. Relax over a good glass of wine. Wines from selected, exquisite locations and vintages await connoisseurs and enthusiasts. Our cosy wine cellar in the vaulted cellar of the hotel is the ideal venue for your unforgettable evening celebration.


Wellness

We will be happy to inform you at our wellness reception about the wellness packages and offers that can be booked. Our wellness reception can be contacted on +49 (661) 2 42 91-9201


Payment options

Your hotel bill can be paid in cash, via EC card or with the credit cards Eurocard, VISA and American Express.


Newspapers & magazines

A selection of newspapers and magazines can be found in the boutique at the hotel reception. We will be happy to bring your chosen newspaper to your room.


Room amenities

All 326 non-smoking rooms feature a minibar, private safe, hair dryer, bathrobe and bathing slippers, telephone, flat screen television and free wifi internet access.


Room service

We will be happy to bring food and drinks to your room to order. A fee of 4.00 euros is charged for room service. Room service is available from 6.30 am to 11.00 pm.

Contact us

We are happy to help you on +49 (661) 2 42 91-0 or by email at info@hotel-esperanto.de.

Kongress- und Kulturzentrum Fulda GmbH & Co. KG
Esperantoplatz, 36037 Fulda, Germany

Phone +49 (661) 2 42 91-0
Fax: +49 (661) 2 42 91-151
E-mail: info@hotel-esperanto.de